Find Answers to Common Questions
We’ve compiled answers to the most frequently asked questions from our global buyers. If you still have any doubts, feel free to contact us directly.
FAQs
Yes, absolutely. All our toys are made with non-toxic, child-safe materials and meet international safety standards such as EN71 and ASTM F963.
We specialize in:
· Silicone phone toys
· Kids’ smartphone simulation toys
· Walkie-talkie watch toys
· Dancing dragon toys
We also support sourcing of related toy products through our network in Chenghai, Shantou.
Yes, we offer OEM services including logo printing, packaging design, and customized colors. Just send us your requirements and we’ll make it happen.
Yes, we support full ODM development. If you have an idea, sketch, or reference, we can help with mold development, prototyping, and production.
For customized products, our typical MOQ ranges from 500 to 1,000 pieces depending on the item. For standard in-stock toys, lower MOQs may be available.
Yes, samples are available for most products. Sample preparation takes about 3–7 days. Shipping costs are usually covered by the buyer.
Production usually takes 15–25 working days after sample approval and payment confirmation. For urgent or large orders, we’ll confirm the timeline case by case.
We take quality seriously. If you receive damaged, defective, or incorrect products, please contact us within 7 days of delivery. We’ll work quickly to resolve the issue through replacements or refunds.